كان الموظفون الذين التقينا بهم مدللين للتوافق مع العميل ما لم يتم منحهم خيار القيام بذلك

The staff we met were spoiled to get along with a client unless they were given the option to do so. Of course, let's put it on! Please be friendly! What do you mean? A little raw? Is that OK?